Frequently Asked Questions - Wynne and Tunturi Treadmill

Frequently Asked Questions

Q. What is the right way to lubricate a Tunturi treadmill?
A. The need for lubrication is primarily affected by usage and its environment. If the treadmill is mainly used for walking, it needs to be lubricated more often than if used mainly for running. Furthermore, the warmer its environment, the faster the oil evaporates from the surfaces of the track and base.

You should most importantly follow the lubricating instructions given in the manual, keeping the points above in mind. Current Tunturi equipment needs its first lubrication after about 300 hours of normal weekly home use.

Excessive lubrication and "just in case" lubrication are absolutely prohibited; they will cause problems in electrical operation. The treadmill is equipped with an overload protector. This safeguards the motor against any overload (resulting e.g. from a lack of lubrication).

The only certain way to check if lubrication is necessary is to wipe your fingers along the surface of both the track and the base. If you find your fingers are dry, lubrication is obviously needed. But if there is even a thin layer of oil on your fingers, then no lubrication is required. When the treadmill is lubricated, the lubricant should only be applied on an approximately 20 cm wide area along the middle of the track for its whole length.

Please note that the treadmill only shows it needs lubricating in two ways: - the overload protector stops the motor - the track does not move smoothly when walking at a slow pace (2-3 km/h) Any other symptoms or malfunctions do not require extra lubrication.

Tunturi treadmills must be lubricated only with Tunturi T-lube lubricant.

Q. What problem sources may affect the reliability of pulse measurement with an ear sensor?
A. Peripheral circulation varies from person to person. For some people, circulation in the ear may weaken under strain, and pulse measurement is no longer possible. The same kind of problem may occur in hand pulse measurement.

Q. Is it safe to use a heart rate monitor if you have a pacemaker?
A. Always consult the manufacturer and / or doctor before using a heart rate monitor. The heart rate monitoring may have an effect on the pacemaker and its functions.

Q. With which PC programs are the Tunturi equipment compatible?
A. Most Tunturi high-end products are PC compatible. Tunturi has developed a special T-Ware test and training program, which is directly compatible with all PC compatible Tunturi products.

Furthermore, there are several other PC programs for testing and training purposes. Are Tunturi products compatible with these? The key is the protocol (the data transfer language between the PC program and the exercise equipment). Both the program and the equipment must understand the same protocol in order to co-operate. Tunturi equipment use the T-protocol, developed by Tunturi. This is an open protocol, and, with certain restrictions, anyone can order the protocol description from Tunturi over the Internet. Usually, companies making the PC programs are not active in the fitness equipment business. Therefore, they make the programs open in a way that allows introducing new protocols, but this is a procedure that requires a professional person.

Q. Is it possible to upgrade a Tunturi product into another model by changing components?
A. In some cases this is technically possible, but Tunturi never recommends this, because 1. the modifier is totally responsible for the functions, accuracy, user safety etc. of the modified product 2. Tunturi warranty can never be applied to such a product 3. the combined price of labor and parts can be substantially higher than that of the corresponding Tunturi product

For these reasons Tunturi Ltd never gives any instructions for such upgrading. Notice that a fitness equipment is an entity in which the used solutions often affect several components. Therefore you can not upgrade a product simply by changing the meter console.

Q. What does calibration mean and how is it performed to Tunturi equipment?
A. Calibrating a fitness equipment means correcting the accuracy with which it measures various factors, such as effort, rpm, and time. Tunturi ergometers are manufactured according to the standards regulating fitness equipment. These standards define the required measuring accuracy. All Tunturi ergometers with magnet resistance brakes are designed so that the values adjusted and set in the production will remain within the tolerances of the standards.

Due to these reasons, the equipment need not be recalibrated to values differing from the original adjustment. If the effort accuracy need be checked, the product must be attached to a dynamometer. On the other hand, for example the cadence can easily be checked with just a watch.

Should there be a malfunction in the components affecting the measuring accuracy, the displayed values will differ so remarkably from the actual values (for example, the displayed effort and the resistance in pedaling feeling) that the error can easily be detected.

Q. Can careless handling of a packaged product cause malfunctions?
A. Fitness equipment contains moving and precision-located components. Therefore, it is very important that the product packages are always handled with care. All packages are marked with arrows showing the proper package positioning. Always pay attention to the �This Side Up� signs.

After the product assembly, it remains important to keep the product in the position, in which it is used for training, unless the product has a specific storage position.

Q. What is the recommended environment for use and storage of fitness equipment?
A. All fitness equipment are designed for use and storage indoors, in an environment of normal home conditions. The fitness equipment tolerate temperatures between +10 and +35 degrees Celsius, the air humidity must never exceed 90 %: otherwise the humidity may cause malfunctions in the console electronics and the metal surfaces are exposed to corrosion. Notice that some Tunturi products for commercial use feature a galvanized steel frame. It is not recommended to keep the products exposed to continuous sunshine, and in storage the products should be protected against dust.

Q. Heart rate or pulse?
A. The measurement of your heart rate is based on electrical impulses registered from the heart, whereas pulse meters measure peripheral circulation e.g. via an ear clip or a handgrip to calculate your pulse rate. If you use a heart rate controlled exercise program, we recommend to use a Polar� transmitter belt for continuous heart rate measurement.